HEED MY EMAILS: Part II

I’ve been wanting a hat rack. After searching online for a while, I found the perfect one. The price wasn’t listed on the site so I filled out a form on the site inquiring about the price. These are our responses. She was a good sport!

hat rack

Joshua: How much does the Garsnas hat rack cost? I don’t see a price listed on the site.

Nikki: Hi Joshua,

I am your local representative for Garsnas and am happy to help with any requests or further information requests. Here is the list pricing for the Buss product please let me know what questions may arise.

Thank you,

Nicki ******

****** Group

Joshua: Hi Nicki,

Thank you for your help. I received the pricing, but I think there was a misunderstanding. I am looking for the simple hat rack that is made out of wood. I think the one that you sent me must be made out of reclaimed, diamond-infused titanium from ancient aliens spacecrafts. Are those American dollars on the price sheet?

Thank you,

Joshua

Nikki: Hi Joshua,

Yes they are US dollars but the pricing given is list, you will be able to buy this through a dealer. We typically say you can budget 40% off list prices. What budget are you looking for and I can try to come up with a better solution for you.

And, yes some of our products can appear to be priced made of diamonds but I can assure you we do have some that are budget friendly :)

Thank you,

Nicki *****

***** Group

She was a good sport!

12.19.11 Comments (View)

posted : Monday, December 19th, 2011

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boycott-l-o-v-e asked: i just wanted to tell you that I saw you guys in chicago last night and you were amazing. i'm so excited that i got to meet you and now i get to follow you and in a little bit i'll be telling people i loved green river ordinance before they got huge! cause i knowww you're gonna be HUGE.

Thanks so much! I guess I didn’t ever see this message, so sorry for the super late response! Thank you for the kind words and I’ll see ya in Chicago sometime soon!

12.13.11 Comments (View)

posted : Tuesday, December 13th, 2011

So Mr. Coffee sent me a replacement decanter. It completely fixed the issue. Kudos to them. Lesson learned: send more rant emails when you have a problem!

posted : Tuesday, December 13th, 2011

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HEED MY EMAILS: Part I

So lately I have decided to interact with companies as if they were my friends and I had their respect and attention. It all started with a random rant to NBC a week ago, but that will come later. For now, here’s my letter to Mr. Coffee. I don’t know if many of you make your own coffee. I do; when I do, I experience the beauty of the modern design of the carafe. Basically, it spills water all over the place. I mean, come on…be respectful of the environment. I waste water by using your carafe and I waste paper towels! That’s bad for the environment! No…the real issue is the 3 seconds it takes me to wipe it up…anyways, here’s the letter:

(I was allotted 500 characters. I used all of them. Stay tuned for at least 2 more in the next couple of days and feel free to post your own in the “ask” section and I’ll post them. They’re really quite fun to write.)

To whom it may concern,

I’ve been using your coffee makers for years. Your carafes have always dripped water all over the counter, fact. If I had devoted my life to developing machines that make hot coffee, I’d make sure that the containers that hold the scalding liquid mud can efficiently have liquid poured out of them without spilling it all over. I respect design. The coffee carafe I have was not designed with physics in mind. If there is a secret, please tell me.

Best of Luck,

Joshua

11.16.11 Comments (View)

posted : Wednesday, November 16th, 2011